Cookie Policy

How we use cookies to keep the platform working and improving.

Cookie Notice
Last updated: 1 January 2026
1

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the site to remember information about your visit, such as your login status or preferences. Cookies do not contain personal information by themselves, but they may be linked to information you have provided.

2

Types of Cookies We Use

Essential Cookies

Required

Required for the platform to function. These enable core features such as authentication, session management, and security. They cannot be disabled.

Session tokenCSRF protectionLoad balancing

Analytics Cookies

Optional

Help us understand how users interact with the platform so we can improve it. Data is aggregated and anonymised — no personal information is stored.

Page viewsFeature usageError tracking

Preference Cookies

Optional

Remember your settings and choices to personalise your experience on return visits.

Theme preferencesNotification settingsSaved filters
3

Third-Party Cookies

Some functionality on our platform may involve third-party services (such as error monitoring or infrastructure providers) that set their own cookies. These third parties are contractually required to process data in accordance with UK GDPR and are not permitted to use your data for their own advertising purposes.

4

Managing Your Cookie Preferences

You can control cookies through your browser settings at any time. Most browsers allow you to:

  • View and delete cookies that are already stored
  • Block cookies from specific websites
  • Block all third-party cookies
  • Clear all cookies when you close the browser

Disabling essential cookies will prevent you from logging in or using core platform features. We recommend keeping these enabled.

5

Cookie Retention

Session cookies are deleted when you close your browser. Persistent cookies remain on your device until they expire or you delete them manually. Essential session cookies expire after 7 days of inactivity. Preference cookies are retained for up to 12 months.

6

Contact Us

Questions about our cookie practices? Contact our team or email privacy@swapsmartapp.co.uk.